Shipping Policy

We strive to process all of our orders as soon as we receive them, however delays can occur. Average processing time is between 1-3 business days. 

 

Orders are typically processed within 1–3 business days, followed by an estimated shipping time of 1–5 business days. At Black Velvet, we strive to meet these timeframes; however, please note that shipping estimates are not guaranteed.

Once your order has been shipped, we are not responsible for any delays or failed deliveries caused by the carrier.

Your satisfaction is our top priority. If you experience any issues with your order, please don’t hesitate to contact us via email. A member of our team will respond as soon as possible.

Email: Blackvelvetcandles@gmail.com