PROCESSING TIME:We strive to process all of our orders as soon as we receive them, however delays can occur. Average processing time is between 1-3 business days.
SHIPPING TIMES:1-5 business days after the 1-3 business day processing time. At Black Velvet, we shall do our best to meet these shipping estimates, but unfortunately, we cannot guarantee them. Once we ship your order, we are not responsible for any delays or failed deliveries. Your satisfaction is our main priority, and if you have any problems with your order, please don't hesitate to email us. Someone will reach out to you within a few hours.Email: Help@Blackvelvetcandles.com